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InfoLink - 10 Competitive Advantages |
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INFOLINK
– TEN COMPETITIVE ADVANTAGES
1.
Customer Service beyond expectations Each
Subscriber is assigned a Customer Service Professional Team.
This team consists of four service oriented individuals who follow
each aspect of every search our Subscriber requests.
In addition, our Client Relations Department contacts clients,
compiles surveys, holds meetings with the only goal of keeping clients
happy. 2.
Fast Turnaround Time There
is no down time at InfoLink. Every
search begins the moment we obtain the data from our Subscriber.
The day we receive your search request, the court researchers,
references, etc. are contacted making turnaround time the fastest
possible. To ensure “time
is of the essence”, each Customer Service Professional Team has a
“trouble shooter” designated to make sure every search is completed in
the fastest time possible. 3.
Easy to use On-Line Web Total Solution Clients
may log-on to our secure site and request searches, watch work in
progress, and print a completed report.
Many clients prefer not to print reports as all reports are
archived automatically for future viewing.
With the most advanced security available, we can authorize
individuals to request & view searches, view only or request only.
In addition, our multi-entry screen allows for faster entry where
the same search is required for multiple applicants.
Our system is easy to use and WORKS – as we have experienced
virtually no downtime in service since its launch in April of 1999. 4.
Legal knowledge We
find that most of the companies who use competitors violate federal
or state laws, as they are supplied unlawful forms to use by their
Consumer Reporting Agency. Barry
J. Nadell, our President is a national speaker and expert on the FCRA and
state laws. In 2000, he spoke at SHRM, ASIS, ATAP, and many other
conventions. We counsel our
clients on the legal issues surrounding background screening and provide
all the proper forms and sample letters for them to stay in compliance. 5.
Detailed and Accurate Reports and Updates Where
some companies bid so low that they can not justify researching every
possible case at a court or continue calling unresponsive references or
educational institutions; InfoLink prides itself on never “giving up”
researching to obtain the most accurate information every time. 6.
State of the Art Technology We
are on our third generation of technology and currently developing new
technology based on the new Microsoft .NET platform to be released in
2001.
Our current technology offering the very latest in secure Web Based
Technology allows our clients utmost security, speed, and ease of use.
Our new software backend will have the latest “state of the
art” features allowing many custom options and client preferences along
with the ease of coordinating with any client HRIS system.
The result will be faster transmissions and less data entering. 7.
17,000 sq. ft. of Offices with space to
Grow Our
new office is a beautiful work environment creating fantastic conditions
and happier employees. Our
day care center for employees helps draw more qualified applicants who
appreciate our caring enough to provide this service.
Our training areas and room for growth allows us to work with new
multi-state employers with the confidence that we can deliver on promises. 8.
Competitive Pricing of Products Our
fees are fair and among the lowest in the industry.
Although a competitor service fee may appear lower, the overall
cost of our services ARE the lowest in the industry as your money isn’t
wasted trying to get the service you expect from your vendor through
constant phone calls wondering why a search isn’t complete.
Further, our price structure accommodates providing the most
accurate and up to date information by professional well-trained
personnel. 9.
Total Solution What
are your company needs?
InfoLink offers programs and products specific to the hiring of
employees.
Clients can coordinate background screening, drug testing, drug
awareness training, behavioral assessments, pre-placement physicals,
employment application design and more with one company. 10.
Value Added Programs and Products |
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